Effective Date: 04/01/2025
Thank you for shopping at the Eli Acevedo Online Store.
🔹 Digital Products
All sales of digital products (e-books, courses, downloads, etc.) are final. Due to the nature of digital goods, we do not offer refunds or exchanges once the product has been delivered. Please ensure you review product descriptions and compatibility before purchasing. If you experience any issues with your digital product, contact us at info@eliacevedo.com, and we will do our best to help resolve it.
🔹 Merchandise (T-shirts, Mugs, etc.)
All physical merchandise is fulfilled by our trusted partner Printful. As a print-on-demand service, each item is custom-made once you place your order.
We do not handle, ship, or manage merchandise directly. All inquiries regarding refunds, exchanges, or damaged goods must be addressed through Printful’s support team.
You can find Printful’s return policy here: https://www.printful.com/policies/returns
If you received a damaged item or there’s a problem with your order, please contact Printful directly or reach out to us, and we’ll help you initiate the process.